INTERNATIONAL ISO/IEC STANDARD 17021-3 First edition 2017-03 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems Evaluation de la conformite - Exigences pour les organismes procedant a I'audit et a la certification des systemes de management Partie 3:Exigences de compétence pour I'audit etla certification des systemes de management de la qualite Reference number ISO/IEC17021-3:2017(E) IEC IS0/IEC2017 IS0/IEC 17021-3:2017(E) COPYRIGHTPROTECTEDDOCUMENT IS0/IEC 2017, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. IsO copyright office Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 [email protected] www.iso.org ii @ IS0/IEC 2017 - All rights reserved IS0/IEC 17021-3:2017(E) Contents Page Foreword .iv Introduction .V 1 Scope. ..1 2 Normative references 3 Terms and definitions 4 Generic competence requirements ..1 5 Competence requirements for QMS auditors and audit teams. .2 5.1 General .2 5.2 Fundamental concepts and quality management principles 2 5.3 Context of the organization .2 5.4 Client products, services, processes and organization 2 6 Competence requirements for other personnel .3 6.1 General 3 6.2 Competence of personnel reviewing audit reports and making certification decisions 3 Annex A (informative) Knowledge for QMS auditing and certification 4 Bibliography 5 @ IS0/IEC 2017 - All rights reserved ii