ISO INTERNATIONAL STANDARD 23405 First edition 2022-05 Tourism and related services Sustainable tourism Principles, vocabulary and model Tourisme et services connexes-Tourisme durable-Principes, vocabulaire et modele Reference number IS0 23405:2022(E) ISO @ISO2022 IS023405:2022(E) COPYRIGHTPROTECTEDDOCUMENT @ISO2022 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying,or posting on the internet or an intranet, without prior written permission. Permission can be requested from either Iso at the address below or IsO's member body in the country of the requester. ISo copyright office CP401 : Ch.deBlandonnet8 CH-1214 Vernier,Geneva Phone: +41 22 749 01 11 Email:[email protected] Website: www.iso.org Published in Switzerland ii @IS0 2022-All rights reserved IS023405:2022(E) Contents Page Foreword iv Introduction A 1 Scope 2 Normativereferences .1 3 Terms and definitions. 3.1 Terms relatedto sustainability 1 3.2 Terms related to theenvironmental dimension of sustainability 2 3.3 Terms related to the economic dimension of sustainability 3 3.4 Terms related to the social dimension of sustainability 3 3.5 Terms related to tourism destinations. 4 Principles of sustainabletourism 55 4.1 Manage sustainabletourism effectively 4.2 Guaranteetherights of local communities 5 4.3 Conserve the natural environment and its biodiversity 55 4.4 Considercultural heritageand local values. 4.5 Stimulatethesocialandeconomicdevelopmentoftourismdestinations 55 4.6 Guaranteethequalityofproducts,processesandattitudes. 4.7 Provideforthehealth,safetyandsecurityofdestinations 6 4.8 Takelegalcomplianceintoconsideration 6 4.9 Prepareforemergenciesandestablishresponseprocedures. 6 5 Sustainable tourism model .6 5.1 General. 6 5.2 Sustainable tourism model 6 Annex A (informative)Principles of sustainabletourismand the SustainableDevelopment Goals (SDGs) 8 Bibliography 10 iii IS02022-All rightsreserved